Frequently Asked Questions

1. How do you approach the design process?

  • Our process begins with understanding your needs and preferences through initial consultations. We then proceed with concept development, client workshops that lead to design refinement, and final implementation to ensure your vision is realized.

2. Can you work within my budget?

  • Absolutely. We pride ourselves on creating customized designs that align with your budgetary constraints. Our goal on any project is to maximize the value you receive without compromising on quality.

3. How long does a typical design project take?

  • The timeline varies based on the scope and complexity of the project. We provide estimated timelines during our initial consultation and ensure transparency throughout the process to meet agreed-upon deadlines. Small projects that have a pre-defined vision can sometimes be turned around in as quickly as a few days. Larger more complex projects can span months.

4. Can you provide examples of your previous work?

  • Certainly. We have a portfolio showcasing a diverse range of projects, including residential homes, retail spaces, and office environments. This allows you to see our design capabilities and style diversity.

5. What is your policy on revisions or changes during the design process?

  • We understand that adjustments may be necessary as the design evolves. We accommodate reasonable revisions and changes to ensure your satisfaction with the final design outcome. Our typical allowance is 3 major revisions on projects. However, alternative agreements can be made for different projects of varying scale.

6. How do I get started with your design services?

  • Simply reach out to us through our website or contact information. We'll schedule an initial consultation to discuss your project goals, timeline, and budget, and from there, we can begin the exciting journey of transforming your space.

7. What types of design services do you offer?

  • We specialize in interior design, residential design, shop design, office design, and more. Whether you need a complete overhaul or a minor refresh, we've got you covered. We do not however, stamp drawings ourselves. We can connect you with additional external services as your project requires, and help facilitate

8. Can you assist with lighting design and fixtures?

  • Yes, we offer expertise in lighting design to enhance the ambiance and functionality of your space. From natural lighting strategies to custom fixture specification, we ensure your space is beautifully illuminated.

9. Are you available for consultations or design advisory services without committing to a full project?

  • Yes, we offer initial consultations and design advisory services to discuss ideas, provide recommendations, and assess project feasibility. This allows clients to explore possibilities before making a commitment. These could be as simple as colour selections or as involved as design management on the client’s behalf over a large project.

10. What measures do you take to ensure confidentiality and security of client information?

  • We adhere to strict confidentiality agreements and secure client information throughout the design process. Our team respects client privacy and takes measures to safeguard sensitive data such as address, contact information and so on.

How to Get Started With Austrada

1

Initial Consultation

You’ll be asked a few questions regarding the nature, scale and possible deliverables for your project. to help us tailor our suggestions.

2

Defining Project Scope

Based on our discussion, we will define a scope of services suited to the needs of your project, and inform you what to expect

3

Site visit and Commencement

Following quote acceptance, the first formal site visit will be conducted, including site measure and feasibility. Then design begins.

Start your Project with Austrada Today